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INDEVCO Paper Containers brings you Indevco Data Exchange (IDX), a unique business interlink aimed to drive your business into new directions towards more efficiency, increased automation, and enhanced profitability.
Indevco Data
Exchange (IDX) is a fully automated service bringing together the Information Management Systems of
Indevco Paper Containers (IPC) and the client/supplier. The service identifies the protocol and
securely shares data and information without accessing the client’s ERP system.
IDX not only processes and tracks sales orders but also covers the pre and post ordering activities
like RFQs, bids, tenders, and more, as well as quality assurance, logistics, invoicing, and more
functions that serve the client and automate processes and transactions.
IDX includes the cycle of processes, parties, and functions to create a positive customer experience
guaranteeing efficient business processes, online transactions and availability of data and
information, secure data integrity, transparency and accuracy, professionalism, and automation.
Once you submit your order in your ERP system, it will be automatically transferred and processed as a sales order in your ERP.
The system will acknowledge and confirm order receiving through electronic data exchange, if needed from the client side, and e-mail notification.
The filled-out order will flow automatically into the steps defined in the dynamic set business rules where all the required management, planning, production, warehousing, shipping and invoicing are performed.
Whether through email notifications or other set medium. the client can track his orders from processing to manufacturing and delivery.
IDX offers the seervice to replenish clients' items in our inventory through the automatic generation and acknowledgment of replenishment orders in order to assure a sustainable customer experience and service.
IDX service provides visibility and control over client shipments throughout the transportation chain. Via electronic data exchange or emails, shipment details, including data for scanning, are shared with the client for inventory automation.
IDX service offers the exchange of electronic invoice and all related data with the client making the accounting transactions easy and automatically performed through his financial system.
Goods and unit loads conformity and COC can be communicated with the client through electronic data exchange for further processing from the client side or through e-mail notification with the concerned.
For claims or feedback, IDX automates the process without human intervention. Submissions via email or other channels enter an automated flow, allowing clients to track status, results, and any corrective actions.
Through IDX service, alerts and notifications, accompanied with the corresponding data, are communicated based on dynamic business rules toward each step of our client journey.
Automating the entire process will eliminate human errors and lower transactional costs. The automation can also shorten the order processing and delivery times leading to an improvement in cash flow.
Automated processing and quick workflow access accelerate transactions. IDX also simplifies partner onboarding and expands the supplier base by providing a unified business platform.
Alerts and email notifications keep clients informed of their data, covering customer experience and processing cycles while anticipating issues. They also boost productivity by enabling more operations with fewer resources.
IDX is only a data exchange tool generated by the clients’ inputs. It does not have access to the client’s ERP. This keeps your data protected making it more securely shared across a wide variety of communication protocols and security standards.
By enabling communication on a single platform, IDX ensures high data integrity. Client data exchange enhances accuracy, while online availability offers full transaction visibility for proactive decision-making, fostering transparency and better service.
With IDX’s electronic nature that eliminates paper-based processes, you save money and reduce CO2 emission.
